August 2007
Intermediate to advanced
181 pages
2h 57m
English
Assess your personal preparedness to sell effectively with persons of different cultures by labeling each of the following statements as true or false:
I enjoy calling on persons who are unlike me as much as persons who are like me.
I am equally sensitive to the concerns of all groups in our multicultural society.
I can tell when clients from other cultures do not understand me or are confused by what I say or do.
I do not fear making a sales call on persons from minority groups any more than I fear calling on persons from the dominant culture.
Persons from other cultures have a right to be angry at members of my culture.
Persons from other cultures who don’t actively participate during a sales call may act that ...
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