August 2007
Intermediate to advanced
181 pages
2h 57m
English
Content preview from Sales Scripts that Sell, Second Edition
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“We Feel We Must Be Loyal to Our Current Supplier.”
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The “Respect Loyalty” Script
I respect your sense of loyalty to my competitor. I believe in loyalty as well. I think that your first loyalty should be to the well-being of your own company, don’t you? The “If Ours Is Better” Script
If I can show you that our [product/service] is better for your company than the one you are currently using, you would consider changing, or at least sampling ours, wouldn’t you? The “Worth the Change?” Script
Would it be worth the change in loyalty for a [cost reduction/increase in morale/increase in productivity]? The “Times Change” Script
Times ... |
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.