August 2007
Intermediate to advanced
181 pages
2h 57m
English
Content preview from Sales Scripts that Sell, Second Edition
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Calls to Former Clients
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The “In Charge” Script Hello, [Mr./Ms. Former Client]. This is [your name] with [your company]. I am now in charge of this territory for my company. I understand that at one time you used our products. Is that correct? Why did you change suppliers?
We have made a number of improvements in our [your product/service] recently that I think would be of interest to you. When can we get together so I can share them with you? The “Glad I Found You” Script Hello, [Mr./Ms. Former Client]. I am so glad I found you in today. I know you are now using our competitor’s [product/service]. Is that correct?
We have made some significant modifications in our product ... |
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.