October 2010
Intermediate to advanced
657 pages
7h 54m
English
book
Session Builders Series 200: 60 Exercises for Management and Supervisory Training
by TRC Interactive, Inc.
Content preview from Session Builders Series 200: 60 Exercises for Management and Supervisory Training
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SB 251 Handout 2
251 – What do you expect?
Role Play #1
Manager
You are the production manager of a small manufacturing division. You are about to
meet with one of your supervisors to clarify expectations for the next review period.
The supervisor’s responsibilities include meeting production quantity and quality
standards, keeping scrap at a minimum, and supervising employees.
Orders were down somewhat last year, and several production workers had to be laid
off. This particular unit had no difficulty in meeting deadlines even with the reduced
staff. In the next year, you expect orders to increase—perhaps by as much as 10
percent; but ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.