Purpose/Objectives: Delegation sounds easy on the surface, but it is not so
easy when you have to sit down and really give it a try.
Often managers identify the need for delegation but do
not take the time to make the necessary preparations to
successfully delegate. The case study in this exercise
allows participants to see the process an office manager
follows in preparing to delegate. By analyzing their
approach with the corresponding checklist and
discussion questions, participants can identify what
steps they must take in their preparations for
delegation.
Type: Case study
Time Required:
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