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Session Builders Series 200: 60 Exercises for Management and Supervisory Training
book

Session Builders Series 200: 60 Exercises for Management and Supervisory Training

by TRC Interactive, Inc.
October 2010
Intermediate to advanced content levelIntermediate to advanced
657 pages
7h 54m
English
HRD Press
Content preview from Session Builders Series 200: 60 Exercises for Management and Supervisory Training
SB 211 Handout 2
211 – I would say...
For each situation below, select the manager’s statement that best meets the criteria for
effective expressing.
Situation 1
You need to tell Mary that the project priorities you gave her yesterday will have to be
changed. The change will mean that she may have to stay for about an hour after quitting
time. How would you tell her about this change?
A. “You’re probably going to have to stay late tonight, Mary. That Jackson
Report gets top priority. Understand?”
B. “Mary, I need to make a change in the work priorities we agreed to
yesterday. That Jackson Report needs to be finished first, ...
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Publisher Resources

ISBN: 9781599962108Purchase book