October 2010
Intermediate to advanced
657 pages
7h 54m
English
book
Session Builders Series 200: 60 Exercises for Management and Supervisory Training
by TRC Interactive, Inc.
Content preview from Session Builders Series 200: 60 Exercises for Management and Supervisory Training
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SB 228-4
• Begin your discussion by asking, “Why did you stop?”
• During Exercise #4, one message will usually win over the other and become the
dominant message. Ask, “Why did you give in to the other person?”
EXERCISES #5 AND #6
• The primary purpose of these exercises is to create an awareness of the feelings
a person has when they receive a mixed message.
• In your discussion, focus on the feelings of the message receiver. It is important
to point out the effectiveness of the message. Once again, the issue of respect
for sender is important to the discussion.
• Suggested questions:
− Which message was the strongest, the verbal or the nonverbal?
− What was the quality of the message?
− What feelings did you have about the sender ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.