
SB 225 Handout 1
225 – Communication Problem Analysis
Problem Analysis Exercise
Step 1—Identify the Problem Situations
Situations
With
Managers
With
Peers
With
Employees
Giving/receiving performance feedback
R R R
Giving/receiving negative performance feedback
R R R
Making/accepting assignments
R R R
Training/orienting others (new skills, new
equipment, new job assignments)
R R R
Counseling sessions—counselor/counselee
R R R
Selection interviews—interviewer/interviewee
R R R
Communicating in small group meetings
R R R
Giving/receiving instructions
R R R
Expressing/listening to project plans, objectives
R R R
Expressing ...