Read the situations that follow. After each situation, circle the alternative (A, B,
or C) that you feel best meets the need for direction in that situation. Following the
situation, briefly describe the reason you chose that particular alternative.
Situation 1
Ed supervises a group of inventory control clerks in the Distribution Department of an
electronics manufacturing firm. In his words, a major part of his unit’s mission is to
“provide the sales force with accurate, up-to-date information on product costs and
availability ...
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