October 2010
Intermediate to advanced
657 pages
7h 54m
English
book
Session Builders Series 200: 60 Exercises for Management and Supervisory Training
by TRC Interactive, Inc.
Content preview from Session Builders Series 200: 60 Exercises for Management and Supervisory Training
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SB 252 Handout 6
252 – Listening to Problems
Case #3—Manager’s Role
You have an employee—a supervisor in your department—who is a very aggressive
individual with better-than-average ability when it comes to getting the job done.
The thing you like most is this person’s willingness to accept changes and challenges
with enthusiasm. You have, on occasion, used this energy as a catalyst to convince
other members of your department to accept new procedures.
However, there is one problem this person does have: this employee is not afraid to
verbalize opinions on anything to anyone, even if it means being critical. Normally
this employee is ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.