Skip to Main Content
Session Builders Series 200: 60 Exercises for Management and Supervisory Training
book

Session Builders Series 200: 60 Exercises for Management and Supervisory Training

by TRC Interactive, Inc.
October 2010
Intermediate to advanced content levelIntermediate to advanced
657 pages
7h 54m
English
HRD Press
Content preview from Session Builders Series 200: 60 Exercises for Management and Supervisory Training
228 – Do you see what I am saying?
Purpose/Objectives: Nonverbal signals convey more than 65 percent of the
meaning of every face-to-face interaction; words con-
vey only 35 percent. Supervisors and managers who
acknowledge this fact and carefully choose nonverbal
messages increase their communication effectiveness.
This exercise graphically demonstrates the three factors
in nonverbal communication: (1) learning what to
observe; (2) responding correctly to what you observed;
and (3) sending congruent messages (i.e., when nonver-
bal signals reinforce, rather than contradict, the mes-
sage). The participants will be asked to send, as well ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Session Builders Series 300: 50 Exercises for Teams

Session Builders Series 300: 50 Exercises for Teams

TRC Interactive, Inc.
Doing Business in China For Dummies®

Doing Business in China For Dummies®

Robert Collins, Carson Block
Microsoft® Office 2008 for Mac® Bible

Microsoft® Office 2008 for Mac® Bible

Sherry Kinkoph Gunter, Jennifer Ackerman Kettell, Greg Kettell

Publisher Resources

ISBN: 9781599962108Purchase book