October 2010
Intermediate to advanced
657 pages
7h 54m
English
book
Session Builders Series 200: 60 Exercises for Management and Supervisory Training
by TRC Interactive, Inc.
Content preview from Session Builders Series 200: 60 Exercises for Management and Supervisory Training
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221 – Face-to-Face Communication
Purpose/Objectives: In this role-play exercise, participants practice their
communication skills in a variety of hypothetical man-
ager/ employee situations. The challenge is for partici-
pants to communicate effectively and as they would
when talking with others on the job.
Participants work in groups of three—manager, employee,
and observer. With the aid of prewritten role sheets
that describe work-related situations, the managers and
employees discuss their problem situations as the
observers note skill use on a check sheet. A follow-up
discussion with observers helps participants identify
their communication ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.