Suppose you are the manager in each of the following situations. You want to provide some
positive feedback to the individual described. What words would you say?
Think about each situation for a moment; then write your positive feedback response in the
space provided. Try to write it the way you would say it. Use at least one of these three
ways to strengthen your remarks: be specific, reinforce a personal quality, or emphasize
payoffs.
Situation 1
Several months ago, you agreed to host a tour of your operation for a small group of high
school students. Because she had expressed an interest, ...
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