Statement A openly compliments Art in front of Roger, which some participants
may feel is inappropriate. Statement C is too vague to be of much help to Art
and sounds rather glib. Statement D is also vague and has the additional deficit
of negatively comparing Roger with Art.
•Wrap up the discussion by asking participants to specify the advantages of
effective expressing.
Options/Variations
•Instead of asking participants to work individually, divide them into small
groups to select the best statement for each situation.
•If time permits, ask the group to create their own list of criteria for effective
expressing.
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