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The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results
book

The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results

by Andy Jefferson, Roy V. H. Pollock, Calhoun Wick
March 2014
Intermediate to advanced
688 pages
11h 30m
English
Pfeiffer
Content preview from The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results

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D5 Deploy Performance Support

The goal of the fifth discipline—Deploy Performance Support—is to facilitate learning transfer by increasing the probability that learners will be successful when they try to apply new skills to their work. Extraordinary advances in technology—especially smart-phone technology—have afforded training departments with unprecedented opportunities to provide high-quality support when and where it is needed.

Human memory is extraordinary. But most people are much better at remembering the gist of things than the specifics. They have trouble remembering all the details of new information, processes, or procedures. Even ...

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Publisher Resources

ISBN: 9781118648131Purchase book