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The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results by Calhoun Wick, Roy V. H. Pollock, Andy Jefferson

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image Case D5.4

How We Deployed Performance Support for a Technical Capability Building Initiative

Hemalakshmi Raju and Sumita Menon

Assistant General Manager, Learning and Development, and Divisional Manager, Learning and Development, Tata Motors, Ltd.

Background

Tata Motors Limited is India's largest automobile company, with consolidated revenues of US $32.5 billion in 2011–2012. Established in 1954, it is the leader in commercial vehicles, and among the top three in passenger vehicles, with winning products in the compact, midsize car, and utility vehicle segments. Tata is the world's fourth largest truck and bus manufacturer.

The company has a well-defined ...

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