March 2014
Intermediate to advanced
688 pages
11h 30m
English
book
The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results
by Andy Jefferson, Roy V. H. Pollock, Calhoun Wick
Content preview from The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results
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Case I.1
How We Transitioned Our Focus to Results
Sonal Khanna
Senior eLearning Instructional Designer, on behalf of the Front OfficeOperations Improvement Department, The Permanente Medical Group,Inc., Kaiser Permanente Northern California
Background
Kaiser Permanente is a health plan, hospital system, and medical group, all working together to serve over 8.8 million members in nine states and the District of Columbia. Our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.
The Front Office Operations Improvement (FOOI) Department is a group of professionals ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.