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The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results by Calhoun Wick, Roy V. H. Pollock, Andy Jefferson

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How to Ensure Your Measures Are Relevant

Introduction

The first guiding principle for effective evaluations is that the measures must be relevant. Relevant to what? To the reason that the training was created in the first place. If what you measure does not directly assess the outcomes that the training was designed to produce, then the evaluation will fail to answer the fundamental question: “Did it work?”

Guidance

  1. Clarify the claim. Every training program, explicitly or implicitly, makes a claim: “Give us your people, time, and resources and we will improve performance in [fill in the blank].” The clearer you can be about what the claim ...

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