March 2014
Intermediate to advanced
688 pages
11h 30m
English
Tool D1.2Some business leaders look to training to solve all manner of performance problems. As flattering as that may be, it is a mistake for a training and development group to agree to provide training when the root cause of the suboptimal performance is something other than a lack of knowledge or skill. Conducting training under such circumstances is guaranteed to produce learning scrap and to undermine the credibility and support for the function as a whole.
Use the flow chart on the next two pages to determine whether training should be a component of the solution—it is never the whole solution—and, if ...
Read now
Unlock full access