image Case D1.3

How We Defined Business Outcomes and the Learning Continuum for iteach

Hemalakshmi Raju and Anjali Raghuvanshi

Assistant General Manager, Learning and Development, and Program Manager, iteach, Tata Motors, Ltd.

Background

Tata Motors Limited is India's largest automobile company, with consolidated revenues of US $32.5 billion in 2011–1012. Established in 1954, it is the leader in commercial vehicles and among the top three in passenger vehicles with winning products in the compact, midsize car, and utility vehicle segments. Its vision is to be “Most admired by our customers, employees, business partners, and shareholders for the experience ...

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