March 2014
Intermediate to advanced
688 pages
11h 30m
English
book
The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results
by Andy Jefferson, Roy V. H. Pollock, Calhoun Wick
Content preview from The Field Guide to the 6Ds: How to Use the Six Disciplines to Transform Learning into Business Results
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Tool D5.2
Kinds of Performance Support and Their Application
Performance support can take many forms; common examples and their uses are listed below.
| Type | Especially Good For |
| Checklist | Making sure all the key items in a procedure are included or completed. Especially important when many actions are required involved or when omission could lead to serious adverse consequences. |
| Step-by-Step Procedure | Making sure that a procedure is followed in the correct sequence. Especially valuable for complicated or rarely performed procedures or when someone is learning a new procedure. |
| Worksheet | Completing procedures that require calculations at ... |
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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