August 2020
Intermediate to advanced
425 pages
11h 12m
English
book
The Business Model Navigator, 2nd Edition
by Oliver Gassmann, Karolin Frankenberger, Michaela Choudury, Michaela Csik
Content preview from The Business Model Navigator, 2nd Edition
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Chapter 20
Guaranteed Availability
Assured access to the product solution
The pattern
The essential aim of the Guaranteed Availability pattern, whose meaning speaks for itself, is to reduce the costs incurred by the breakdown of technical machines or equipment by ensuring almost zero downtime (WHAT?). Its implementation generally involves a Flat Rate (#15) contract, entitling customers to all the services necessary to guarantee constant product availability. In addition to providing replacement equipment and machines, this generally also involves the provision of repair and maintenance services (HOW?). Because customers value such steady ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.