August 2020
Intermediate to advanced
425 pages
11h 12m
English
book
The Business Model Navigator, 2nd Edition
by Oliver Gassmann, Karolin Frankenberger, Michaela Choudury, Michaela Csik
Content preview from The Business Model Navigator, 2nd Edition
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Chapter 25
Leverage Customer Data
Making use of what you know
The pattern
Leveraging Customer Data is one major area benefiting from present-day technological progress and the possibilities it opens up in the fields of data collection and processing. Companies whose main activities centre on the acquisition and analysis of data (HOW?) are already thriving, and illustrate the enormous demand in this segment. The concept is mirrored in increasingly frequent statements, such as ‘data is the new oil’. Way back in 2006, Michael Palmer made the point in his blog that unprocessed or unanalysed mounds of data, such as crude oil, serve very little ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.