August 2020
Intermediate to advanced
425 pages
11h 12m
English
Off-the-rack individualism
Strictly speaking, the term ‘Mass Customisation’ is an oxymoron, since it combines the conflicting ideas of ‘mass production’ and ‘customisation’ in a single notion. In the world of business models, Mass Customisation refers to the customisation of products according to customer needs while simultaneously keeping efficiency as high as in traditional mass production (WHAT?, VALUE?). This is made possible by standardised modular product architectures (HOW?). The individual modules can be combined to form a myriad of end products, providing customers with a wide variety to ...
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