User Experience Innovation: User Centered Design that Works

Acknowledgements

I would like to thank my numerous colleagues, especially at Nokia: those who gave me freedom to pursue my ideas, those who appreciated my ideas, those who initiated or inspired great ideas, those who helped or showed me new ways of innovating and those who have supported my ideas.

Special thanks go to Peter Dam Nielsen, who has been my sparring partner in User Experience Innovation for more than ten years and with whom I have co-created a large number of successful user experience innovations as well as methods for creating successful innovations. I guess that around half of my patents are due to my long sparring with him.

I also want to give a big thank to my girlfriend for being very patient while writing this book.

Finally, ...