January 2012
Beginner
228 pages
6h 33m
English
Content preview from User Experience Innovation: User Centered Design that WorksBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Step 5: Document the Results and Process the Output
There are certain places in this chapter's process and method where you can be diverted to a wrong track. Maybe the cause that you come up with for a pain point was wrong. It may also happen that the solution you designed to fix the pain point does not solve the problem—or creates new pain points.
Verifying the solutions is always essential. Verification can be done through usability tests, user interviews, or similar. You can find more inspiration on different ways of verifying solutions in Chapter 18.
You may also want to prioritize your solutions. Some pain points are more prominent than others. Some pain points will be noticed by all users, since they involve the core functionality of your ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.