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User Experience Innovation: User Centered Design that Works by Christian Kraft

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Step 2: Prepare for the Workshop

Apart from the practical arrangements for the workshop, you will want to ensure a good location for it, with lots of room and tools to enhance creativity. You can do the preparations yourself, and perhaps learn quite a lot about your lead users in the process, or you can have, for example, a user experience practitioner do the work for you.

When inviting users, you do not want them to feel overwhelmed, so do not invite the entire company of 100 people to meet with 2 lead users. A good distribution is around 50 percent lead users and 50 percent people from your company.

If you are planning a workshop that will run for two or more days, one idea is to have the colleagues who are not participating in the workshop ...

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