January 2012
Beginner
228 pages
6h 33m
English
Content preview from User Experience Innovation: User Centered Design that WorksBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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The Method
The method described in this chapter is a straightforward and simple way to find the pain points in your product's user experience and to create innovations that reduce those pain points. The five steps in this method are
- Identify the current pain points of your product.
- Find the underlying causes for the pain points.
- Verify your causes.
- Innovate solutions.
- Document the results and process the output.
Throughout the description of the steps, I will use a concrete example. In this case, the example will be the remote control for a TV. I'll assume that the remote control currently looks like that shown in Figure 9-2. I have deliberately under-designed the remote control, and of course avoided referring to any existing branded models. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.