January 2012
Beginner
228 pages
6h 33m
English
Content preview from User Experience Innovation: User Centered Design that Works
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First Impressions Last
Whether we like to admit it or not, we judge people very much on the first impression we get of them. Glance at the person in Figure 1-5. Do you have an impression? Very likely you do have an impression, and it's from just one quick glance at a single image.
Figure 1-5. First impressions last.
There is also first impression for the user experience of a product. If your product needs eight hours charging before you can turn it on, if the user is faced with tens of difficult questions before you can start using your web page, or if the user's impression of the sales shop she enters is far from optimal, then you have given ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.