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The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance
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The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance

by Rob Cross, Jean Singer, Sally Colella, Robert J. Thomas, Yaarit Silverstone
July 2007
Intermediate to advanced
384 pages
9h 56m
English
Jossey-Bass
Content preview from The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance

7.4. Cross-Functional Team Design

The ONA results clearly showed that the ERP team was very isolated and disconnected from the rest of iNet. The effective integration of this team was absolutely necessary because it was responsible for databases used across the company. This team, which reported to the finance function, was populated with long-term employees who had implemented the ERP system 10 years earlier and had deep knowledge of the system. Its leader was a well-respected individual who was very protective of the team and played a gatekeeper role. In addition, she had been the project manager for every major change and upgrade to the system. Given the history, it's not surprising that this team had become so isolated from the rest of the ...

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Publisher Resources

ISBN: 9780470542200