July 2007
Intermediate to advanced
384 pages
9h 56m
English
book
The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance
by Rob Cross, Jean Singer, Sally Colella, Robert J. Thomas, Yaarit Silverstone
Content preview from The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance
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12.4. Objective 3: Drive Service Innovation and Cross-Selling
Downing was keenly interested in better leveraging the expertise and relationships embodied in her unit's senior executives. This would enable them to develop new client offerings, and it would help them cross-sell the array of services available throughout her unit's subgroups as well as in other units within the Strategy practice. She was convinced that achieving this goal would hinge on her ability to integrate her people's unique skill sets and knowledge in ways the unit's competitors couldn't copy. With this objective in mind, she made the following changes to her unit's networks.
12.4.1. Publicize External Sources of Knowledge
In assessing the ONA results, Downing noticed that ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.