July 2007
Intermediate to advanced
384 pages
9h 56m
English
book
The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance
by Rob Cross, Jean Singer, Sally Colella, Robert J. Thomas, Yaarit Silverstone
Content preview from The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance
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7.1. The Challenge of IT Reorganization
We set three goals for our globalization effort: reduce the cost of IT to the organization, increase the level of service and customer satisfaction, and create an attractive career environment for our IT professionals.
The challenge was bringing what had long been six separate entities into a cohesive group. Of those six groups, three had regional responsibility for providing the basic "dial tone" in the organization, such as networks and server up-time, help desk support, and provisioning of desktop and laptop computers. These groups reported to the respective geographic organizations located in the Americas, Europe, and Asia Pacific.
A fourth IT group—one managing the enterprise resource planning (ERP) ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.