July 2007
Intermediate to advanced
384 pages
9h 56m
English
book
The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance
by Rob Cross, Jean Singer, Sally Colella, Robert J. Thomas, Yaarit Silverstone
Content preview from The Organizational Network Fieldbook: Best Practices, Techniques, and Exercises to Drive Organizational Innovation and Performance
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Chapter 10. MESSAGE MONITORING TO ACCELERATE CHANGE
Terry G. Williams
As a consultant, I have led the development of a process to help large organizations in the midst of change initiatives ensure that critical messages are heard and understood throughout the organization. The process, called message monitoring, enlists what I call key communicators, monitors their understanding of critical messages, and leverages the key communicators to accelerate both adoption and diffusion of the messages.
Organizational network analysis (ONA) can combine valuably with message monitoring, especially to identify people in the organization who are well connected and communicate frequently with many others (central connectors) and those who bridge otherwise ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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