July 2007
Intermediate to advanced
384 pages
9h 56m
English
In addition to improving the effectiveness of established communities, ONA can help create new ones. By understanding and tracking a fledgling community, leaders can turn it into one that produces value for members and the organization. This section identifies five common value propositions that organizations seek from CoP programs and shows how ONA can be used to achieve them by targeting interventions and tracking improvements in collaboration within the community. The remainder of this chapter demonstrates how network interventions can help a CoP deliver on these five value propositions:
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