THE CONTRIBUTORS
Rob Cross is a professor of management at the University of Virginia and research director of The Network Roundtable, a consortium of nearly 80 organizations sponsoring research on network applications to critical management issues. His research focuses on how relationships and informal networks in organizations can be analyzed and improved to promote competitive advantage, innovation, customer retention and profitability, leadership effectiveness, talent management, and quality of work life. In addition to top scholarly outlets, his work has been repeatedly published in Harvard Business Review, MIT Sloan Management Review, California Management Review, Academy of Management Executive, and Organizational Dynamics.
Jean Singer ...
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