Introduction
Every day the opportunity for leadership stands before you.
• A father gets drawn into the same old destructive argument at
the dinner table, but one day breaks out of the pattern and
seeks family counseling.
• An investment banker nearly closes a $100 billion acquisition,
but confounds everyone by putting the whole deal at risk when
she asks, “Can these companies create synergies fast enough to
satisfy the investors, given the current talent and different cul-
tures within each of the businesses?”
• A politician challenges constituents to accept responsibility for
locating a prison in their community, rather than chant the
same old slogan, “Not in our backyard!”
• A neighbor watches the nice kid down the street getting lost in
his teenage ...