Adaptive Leadership: The Heifetz Collection (3 Items)

fixes you can imagine at the problem and the problem persists, it’s a

pretty clear signal that an underlying adaptive challenge still needs

to be addressed.

Third, the persistence of conflict usually indicates that people

have not yet made the adjustments and accepted the losses that

accompany adaptive change.

Fourth, crisis is a good indicator of adaptive issues that have fes-

tered. Crises represent danger because the stakes are high, time

appears short, and the uncertainties are great. Yet they also repre-

sent opportunities if they are used to galvanize attention on the

unresolved issues.

Like all problems, sudden crises tend to include both technical

and adaptive parts. But in a crisis, the level of disequilibrium is very

high. Consequently, you w