distributed leadership, 169–170
diversion of attention, 84, 85, 214
diversity, role in organizational
adaptation, 15–16
Dubinsky, David, 93
Dukakis, Michael, 57
dysfunctional organization,
myth of, 17–19
early wins, 135
Edison, Thomas, 36–37
effective interventions, 125–132
analyzing factions, 130
balcony perspective of, 126
flexibility in, 125
manager’s role in, 128
practice field actions for, 132
resistance to, 130–131
restraint in, 129–130
ripeness of issue and, 126–127
thoughtful framing in, 128–129
elements of adaptive challenge,
70–76
cycle of failure, 71–73
dependence on authority, 73–74
diagnostic framework and, 74–76
human elements, 69–70
identifying, 114, 115
“elephant in the room.”
See disequilibrium
emotions
of audience, reading, 264
holding audience through, ...