Adaptive Leadership: The Heifetz Collection (3 Items)

Orchestrate Conflict 159

Selection is never an easy process. In the interests of efficiency and

order, you may be inclined to minimize the number of people repre-

senting a variety of functions or constituencies. But in the interest of

furthering adaptive change, you may want to expand your definition of

who should be included. Political considerations are relevant. There

will be lots of buzz and interpretations back at the office about who

was and who was not included.

In Leadership Without Easy Answers, we discussed this dilemma and

offered a framework for determining how narrowly or widely you should

cast your net while selecting participants to work through a conflict.

2

A conflict that requires immediate resolution suggests that you

select fewer stak ...