Adaptive Leadership: The Heifetz Collection (3 Items)

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PART THREE

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MOBILIZE THE

SYSTEM

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N PRACTICING ADAPTIVE LEADERSHIP, you make interven-

tions that, though sometimes unwelcome, are designed to help

people in your system (your organization, team, community, society, or

family) address worthy challenges. For example:

• Frustrated in its attempts to persuade the school administration

to broaden its focus to incorporate new technology, which the

administrators neither understood nor valued, the school’s advi-

sory committee resigned en masse.

• Unable to convince the HR department to move from a transac-

tional orientation to a strategic partnership with the rest of the

company, the CEO challenged the culture ...