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NOTES
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Chapter 1
1. Ronald A. Heifetz, Leadership Without Easy Answers (Cambridge, MA:
Belknap Press of Harvard University Press, 1994); and Ronald A. Heifetz and
Marty Linsky, Leadership on the Line: Staying Alive Through the Dangers of Lead-
ing (Boston: Harvard Business School Press, 2002).
Chapter 2
1. Ronald A. Heifetz, Leadership Without Easy Answers (Cambridge, MA:
Belknap Press of Harvard University Press, 1994); and Ronald A. Heifetz and
Marty Linsky, Leadership on the Line: Staying Alive Through the Dangers of Lead-
ing (Boston: Harvard Business School Press, 2002).
2. Sharon Daloz Parks, Leadership Can Be Taught (Boston: Harvard Business
School Press, 2005); and Dean Williams, Real Leadership (San Francisco:
Berrett-Koehler, 2005).
3. Richard ...