About the Authors
RONALD A. HEIFETZ, Founding Director of the Center for Public
Leadership at Harvard University’s John F. Kennedy School of Gov-
ernment, is renowned worldwide for his seminal work on the prac-
tice and teaching of leadership. His research at Harvard focuses on
how to build adaptive capacity in societies and organizations. His
courses on leadership and authority are among the most popular in
the University, and his widely acclaimed book, Leadership Without
Easy Answers, has been translated into many languages and is cur-
rently in its twelfth printing. Heifetz consults extensively in the
United States and abroad with leaders in business, government, and
nonprofits.
A graduate of Columbia University, Harvard Medical School,
and the John ...