Adaptive Leadership: The Heifetz Collection (3 Items)

Diagnose the Adaptive Challenge 79

good about themselves and their enterprise, even if they are actually

doing little beyond the bare minimum to live those values.

In many organizations, particularly often in large professional services

firms, there is a gap between the organization’s espoused values and its

actual behavior when senior authorities advocate collaborative behavior

but reward individual performance. Operating across boundaries to break

down the silos will not be achieved just by telling people at staff meetings

they should do it. Closing that gap is a difficult adaptive challenge because

people in the organization have been successful through ...