Smart Prospecting That Works Every Time!: Win More Clients with Fewer Cold Calls

Call Script: Decision Maker Identified, Voice Mail Option

Hello, [gatekeeper’s name if you know it]. This is [your name] from [your company].

Is ______________ in?

Gatekeeper: No. May I put you through to his voice mail?

Instead of answering the question directly, ask your own question to get some additional information: the correct spelling of names, full titles, e-mail addresses, best times to catch the decision maker, and whether this is the person you should be calling or if there is someone else who might be better qualified and authorized to speak with you. At this point, don’t leave a voice mail unless you have done some additional fact-finding and are thoroughly prepared with your voice mail scripts and agenda.

More than likely, you won’t ...