Internal Coaching
Philips Research’s Scrum adoption is an example of the third pattern for spreading Scrum: internal coaching. Philips had begun adopting Scrum and was facing a problem. Like many organizations, it had some teams that were excelling with their new agile approach and others that were struggling. Philips’ Christ Vriens solved the problem by using internal coaching. On each team that was doing well, he identified one person who truly understood what it meant to be agile and designated that person as a coach to another team that had not yet progressed as far in its understanding and use of Scrum.
Coaches were given specific responsibilities, such as attend sprint planning, review, and retrospective meetings; attend one daily scrum ...
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