Improvement Community Members
Organizational change expert Glenn Allen-Meyer says that change should be done “with, not to, the people expected to change” (2000b). Because of this, it is important that anyone with a passion for an improvement opportunity be encouraged to participate in its community. Membership should not, for example, be restricted to only the organization’s most senior employees. Broad participation in improvement communities helps everyone in the organization feel that change is occurring with them rather than to them. There should be no limit on the number of people participating in an improvement community. Communities often include well over 100 members, with individual participation levels going up and down over time ...
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