Small Group Facilitation: Improving Process and Performance in Groups and Teams

~ Index ~

A

Action research, 226

Active listening, 63–65

defined, 63

Adjourning, 96

Advance planning, 51–55

agenda format, 53–54

appropriate dress, 55

discussions, 51

including information on facilitator, 54–55

preparing agenda and related information, 52

Affective conflict, 149, 150–151

Affiliative constraints, on groups, 32–33

Affinity technique/diagram, 191–193

Agenda

format, 53–54

including information on facilitator, 54–55

keeping group focused and, 88

preparation of, 52

reviewing, 82–83

Aggressor role, 117, 118

Agree/disagree statements, 84–85

Agreement, facilitation, 51

sample memo, 239–240

AI. See Appreciative inquiry (AI)

Albanese, R., 155, 232

Ambiguity, celebrating, 165–166

Analysis, techniques focusing on, 223–226

Appreciative inquiry ...