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Small Group Facilitation: Improving Process and Performance in Groups and Teams by Judith A. Kolb

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Creative Problem Solving

The following suggestions for creative problem solving are offered by Shapero (1988):

1.   Soak yourself in the problem. Look at every aspect. Read, talk to people, question premises. Don’t accept that it cannot be solved.

2.   Play with the problem. Stay loose and flexible. Turn the problem inside out and approach from different directions. Change different aspects of the problem.

3.   Suspend judgment. Fight any tendency to find an early solution. Suspend judgment. If solutions come up, write them down but put aside until later.

4.   Come up with a minimum of two solutions. Shapero cites research from Hyman and Anderson (1965) that “asking people for two solutions, as compared to one, increased the number of ‘creative’ ...

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