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Fixing Bad UX Designs by Lisandra Maioli

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RACI matrix

The first step will be identifying the stakeholders. The larger the organization and project, the more stakeholders there may be, and the harder they may be to find. A great suggestion is starting from a responsibility assignment matrix, also known as an RACI chart, which is a project management tool to identify who should be responsible, accountable, consulted, and informed:

You can use different formats to build your RACI chart, such as a spreadsheet (probably the easiest format). On the racichart.org page, you can download their template. This is an example of how this would be filled:

You can also add the tasks in detail or ...

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