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Fixing Bad UX Designs by Lisandra Maioli

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UX can be applied everywhere

It is common to relate UX with digital and online interfaces, such as websites and mobile apps. In Chapter 1Understanding UX and Its Importance, we discussed how UX can be applied to any kind of interface with users, such as the norman doors. We also showed how the Japanese Restroom Industry Association improved user experience in public toilets by redesigning important icons. In Chapter 6Considering Accessibility As Part of the UX, we also saw how the Fukuoka City Subway in Japan made public transportation accessible by improving the service design.

It is possible to improve the user experience or fix UX issues in any service or environment where we have user interaction. The first step, as in any UX project, ...

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